Refund policy
You can always contact us for any return question at sales@geebrothers.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalised items), Please get in touch if you have questions or concerns about your specific item.
Enquiring about:
A few important things to note:
- As each job is unique, one of our sales consultants will submit a written estimate via email once they have a clear idea of the brief.
- For new client enquiries, we typically do not accept custom print projects requiring advanced design work costing less than £500.
- Depending on the project's complexity, turnaround times typically range from 2 to 10 working days from approval.
Before we begin, have you worked with us before?
Let's start with your name.
(First & last name)
Please complete your details so we can identify you on our system.
What's your email address?
Thanks, what is the nature of this project?
What is the name of your company?
What best describes the project?
Do you have an idea of budget?
We offer an extensive range of options and processes. Understanding your budget is important for providing the most accurate estimate.
Before we continue…
For new client enquiries, we generally do not take on custom print projects requiring advanced design work costing less than £500.
Our minimum order value is £250+VAT for printing only (excludes existing account holders).
How many would you like printed?
Certain types of print processes require a minimum order.
Do you have a deadline?
Turnaround times typically range from 2 to 10 working days from approval. Urgent requests may be subject to rush charges.
In terms of design, what do you require?
For the print-ready artwork, please advise on:
The more information, the better.
- Finished size
- Process(es)
- Material(s)
- Ink colour(s)
- Special finishes
- Any other specific requirements?
Can you give us a brief description of your project?
The more information, the better.
Please share with us the print-ready artwork.
Even if it is not the final artwork, any visual can help. Your file uploads securely and a download link is included with your request.
Max 10MB (PDF, image, AI/EPS or ZIP).
Would you like to discuss your project with one of our print consultants?
A link will be sent to schedule a phone, video or in-person meeting once we have all the necessary information.
Thank you — we've got your enquiry
One of our consultants will review your brief and reply by email shortly.
Hello and welcome back!
This takes about 1½ minutes. For existing clients only.
Let us identify you in our system.
Which order would you like to reprint?
Share the previous invoice number or describe the order. Let us know if you require any changes to the artwork.
What is the quantity required?
Do you need to make any alterations to the design?
Thank you — we've got your enquiry
One of our consultants will review your brief and reply by email shortly.